• Designed captivating in-store signage and met all store signage deadlines. • Crafted social media advertising content in various formats including video. • Provided crucial administrative support to the merchandise team, overseeing various product-related tasks. • Played a pivotal role in product activation, marketing initiatives, and maintained effective communication with both internal and external stakeholders. • Managed the setup of new product items and promotional materials within the system. • Maintained retail item updates, pricing adjustments, clearance, and product removals post onboarding in Pronto. • Efficiently handled samples, fabric swatches, and product announcements. • Ensured effective communication of quality control notifications. • Acted as the go-to troubleshooter and promptly responded to product inquiries from stores and customer service. • Processing and organising customer orders in Pronto

• Spearheaded branding initiatives encompassing logos, business cards, and promotional merchandise. • Designed and developed WordPress websites, including WooCommerce shops and seamless data migration from previous news blogs. Ensured all images were edited and web links retained. • Managed social media channels and provided IT consulting to support further promotion efforts.

• Maintained brand consistency by serving as a brand custodian, delivering engaging outputs in adherence with guidelines. • Directed design services for all mediums across all departments, including sales collateral, point of sale, signage, HTML digital output, invitations, and advertising. • Managed all print jobs, including press checks, and oversaw press schedules to ensure deadlines were met. • Prepared graphics and sponsors logos for optimal display on the venue's big screens. • Prioritized design projects in alignment with the marketing department's business plan, liaising with staff to understand design job objectives. • Produced branded designs for social media assets, company reports, maps, media guides, and brochures. • Demonstrated innovative design while adhering to budget and timeline requirements.

• Delivered designed layouts, logos, typography, article format & covers • Pre-press production of images including enhancement • Designed elements for multi-channel content including print, digital, audio/visual and social media • Liaised with clients to create advertisements and new branding through client conferences, digital services and face-to-face sessions • Utilised Acrobat/InDesign to effectively maintain administrative work • Led and supported graphic design team including training of colleagues, trainees, university students, and volunteers • Ensured brand identity was communicated across the organisation, including when launching new magazines, newspapers and catalogues • Managed and delivered a rebrand of the organisation including new logos, typography, design, colours and format of several masth eads • Liaised with the editorial team on a daily basis to ensure workflow is managed for deadlines • Maintained digital graphic master folders to ensure relevant graphic information is documented and accessible for future reference Web Developer/ IT Support • Designed and launched websites to help manage content creation across the organisation • Built and maintained 100+ custom desktops and laptops, and rackmount 100TB Synology server with offsite Synology, TrueNAS and QNAP backups • Developed office network systems including QNAP and Ubiquiti Networks • Online shop building and stock management of CMS systems including WordPress and ZenCart • Managed webhosting, email creation and maintenance, and coding for internal communications All newspapers can be viewed online https://issuu.com/centralcoastnewspapers

• Successfully managed the production and design of a monthly music magazine for 14 years, while also developing and maintaining its online store. • Collaborated with a diverse clientele to create branded designs, including logos, billboards, signage, album covers for musicians, and artwork for content creators. • Designed, oversaw, and sustained various social media platforms for a diverse set of clients. • Produced books, catalogs and booklets tailored to the specific requirements of educational institutions, companies, and community associations. • Built visually appealing websites from inception to completion.

• Devised custom-built computer systems, catering to diverse customer requirements, ranging from office usage to bespoke water-cooled gaming configurations. • Implemented wired network infrastructure for fully-equipped offices, accommodating up to 50 computers and operating on multiple switches. • Built and installed Synology/QNAP servers, integrated with 10GbE networking and Fibre connections. • Constructed and configured TrueNAS servers, with an emphasis on 10GbE networking. • Performed maintenance on a vast network of over 100 computers and laptops. Video/Photo editing • Conducted pre-press photo editing services, encompassing photo touch-ups and restoration of old photos. • Produced, edited, and animated videos using industry-standard tools such as Adobe Premiere Pro and After Effects.